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  • Customer Help Lines

    July 3, 2014

    What does the EU Directive mean for my business? June 2014 sees new regulations which will mean that companies will have to provide ‘basic rate’ numbers for post contract support calls. The changes are following the European Legislation passed in October 2011. The Consumer Rights Directive (CRD) is in charge of the implementation and governing more…

  • New Brighter Bills Website

    November 25, 2013

    Brighter Bills are proud to announce the finalisation of its new website. Developed over several months, the website promises to be clean, crisp and offers the customer the ability to manage their account on-line.  Brighter Bills partners are also able to access resources through the website.  If you need log in details, please contact your more…

  • New Customer Ticketing System

    August 16, 2013

    Brighter Bills have implemented a new ticketing system, to help customers track new orders and faults. An automated email will now be sent every time an issue is raised by a customer, thus enhancing the customer experience by providing clear information regarding their order.  This system is part of Microsoft’s Dynamic CRM package which Brighter more…